Introduction

This document (“Terms and Conditions”) is an electronic record in terms of the Information Technology Act, 2000, and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, that require publishing the rules and regulations, privacy policy, and terms and conditions for access or usage of www.thebhawanibangles.com (“Website”).

This Website is owned and operated by Bhawani Bangles (hereinafter “Bhawani Bangles” and “Company”). By using our Website, you accept these Terms and Conditions in full; accordingly, if you disagree with these Terms and Conditions or any part of these Terms and Conditions, you must not use our Website. Bhawani Bangles reserves the right to change these Terms and Conditions from time to time without any obligation to inform you, and it is your responsibility to look through them as often as possible. All rights, including copyright, in this Website are owned by or licensed to Bhawani Bangles. Any use of this Website or its contents, including copying or storing it in whole or part, is prohibited without the permission of Bhawani Bangles.

If you have any queries about these Terms and Conditions or have any comments or complaints on or about our Website, please email us at lalabhaibhawani@gmail.com.

Eligibility Criteria

Any use/purchase/contract from/with this Website is not intended for users under the age of 18, unless permitted under applicable local laws (“Permissible Age”). Accordingly, by using our Website or agreeing to these Terms and Conditions, you warrant and represent to us that you are of the Permissible Age. We do not knowingly provide any service on the Website or solicit information from anyone below the Permissible Age. If we become aware that any person below the Permissible Age is using the Website, we will restrict access to the Website for such user as soon as possible. If you believe that any person under the Permissible Age is using the Website or we might have any information on a user under the Permissible Age, please contact us at info@bhawanibangles.com.

Those who choose to access this Website from outside India are responsible for compliance with applicable national laws and Indian laws.

Communications

When you use the Website or send emails or other data, information, or communication to us, you agree and understand that you are communicating with us through electronic records and you consent to receive communications via electronic records from us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.

Pricing and Payment

Prices throughout the Website are quoted in Indian Rupees (INR). Payment can only be accepted in the quoted currency. Prices include GST (Goods and Services Tax).

For international deliveries, additional duties and taxes may be applicable for the ordered items as per your country’s regulations, which will be billed separately to you by the courier company at the time of delivery.

Prices of the products on the Website are subject to change without notice and can vary from piece to piece and from time to time, depending on the price of raw materials at the time of production. Occasionally, a piece will sell, and then be recreated at a later date with a difference in price. This simply reflects the market value of the raw materials and may not mean that we have increased our mark-up.

Pricing Policy for Online Merchandise

We are committed to offering shopping convenience, exceptional service, and an exciting product selection at competitive prices. Bhawani Bangles operates separately from other stores. Accordingly, the products and prices offered at each may differ. The Website may offer products that are not available in stores. Similarly, promotional offers (such as coupons and additional discounts) offered online may not be applicable to in-store purchases.

Online Payment

All payments on the Website are securely processed through our payment gateway partner. We accept most major credit and debit cards, including Visa, MasterCard, and American Express, via recognized Payment Gateways. We may accept bank transfers upon special request at our sole discretion. You can contact our customer care for assistance with this. We strive to confirm the ordered item(s), availability, and shipping before processing your order transaction. You will be advised by email if we are unable to complete your order.

Order of Products

All products and information displayed on the Website constitute an invitation to offer. Your order for purchase constitutes your offer, which shall be subject to the Terms and Conditions as listed herein. We reserve the right to accept or reject your offer, in part or in full. Our acceptance of your order will take place upon dispatch of the product(s) ordered. Dispatch of all the product(s) ordered may or may not happen at the same time. In such a scenario, the portion of the order that has been dispatched will be deemed to have been accepted by us, and the balance would continue to be on offer to us, with the right to accept or reject such balance.

No act or omission by Bhawani Bangles prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer. If you have provided us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and again to confirm dispatch, thereby accepting the order.

We have made every effort to display as accurately as possible the colours of our products that appear on the Website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product upon delivery. All products are handcrafted, so there may be some variations in the actual product received. Packaging may also vary from the packaging displayed on the Website.

All products are subject to availability. We reserve the right to limit the number of products we supply, supply only part of an order, or divide up orders. We will inform you if we are unable to fulfill your order.

Your Obligations

You must provide true, accurate, current, and complete information about yourself as prompted by Bhawani Bangles’ registration form.

If any information you provided on the Website changes or is found to be inaccurate, you are responsible for promptly informing Bhawani Bangles.

You are required to maintain and promptly update the registration data to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current, or if Bhawani Bangles has reasonable grounds to suspect that such information is untrue, inaccurate, or incomplete, we have the right to indefinitely suspend or terminate your account and refuse to provide you with access to the Website.

In the event of a non-delivery due to a mistake made by you (e.g., incorrect name, address, or any other incorrect information), re-delivery will be made as per the shipping details provided on the Website.

You will provide authentic and true information in all instances where such information is requested. Bhawani Bangles reserves the right to confirm and validate the information and other details provided by you at any point in time. If your details are found to be untrue (wholly or partially) upon verification, Bhawani Bangles reserves the right, in its sole discretion, to reject the registration and debar you from using the services of the Website and/or any affiliated websites without prior notice.

Before placing an order, you shall carefully check the product description. By placing an order for a product, you agree to be bound by the conditions of sale and the invitation to offer included in the item’s description.

You shall not attempt to gain unauthorized access to any portion or feature of the Website, or any systems or networks connected to the Website, or to any server, computer, network, or any services offered on or through the Website, by hacking, password ‘mining’, or any other illegitimate means.

Restrictions

Bhawani Bangles reserves the right, at our sole discretion, to limit the quantity or value of items purchased by you. These restrictions may apply to orders placed from the same account, using the same credit/debit card, or using the same billing and/or shipping address. We will notify the customer if such limits are applied. Bhawani Bangles reserves the right, at our sole discretion, to prohibit sales to anyone as it may deem fit.

Site Security

You are prohibited from violating or attempting to violate the security of this Website, including, but not limited to:

• Accessing data not intended for you or logging onto a server or account that you are not authorized to access.
• Attempting to probe, scan, or test the vulnerability of a system or network, or breach security or authentication measures without proper authorization.
• Attempting to interfere with service to any other user, host, or network, including, without limitation, through means of submitting a virus to the site, overloading, “flooding,” “spamming,” “mailbombing,” or “crashing.”
• Sending unsolicited emails, including promotions and/or advertising of products or services.
• Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting.

Violations of system or network security may result in civil or criminal liability. Bhawani Bangles will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users involved in such violations. You agree not to use any device, software, or routine to interfere with or attempt to interfere with the proper working of this site or any activity being conducted on this site. Further, you agree not to use or attempt to use any engine, software, tool, agent, or other device or mechanism (including, without limitation, browsers, spiders, robots, avatars, or intelligent agents) to navigate or search this site, other than the search engine and search agents available on this site, and generally available third-party web browsers (e.g., Microsoft Explorer, Google Chrome, Mozilla Firefox).

Authorization and Payment

We will seek authorization on your card for the total amount of the order placed by you. However, we may only charge your card for the portion of the order that we are able to fulfill, along with any applicable shipping charges, taxes, and levies. If we do not capture the full amount within the time frame stipulated by our Merchant Banker, the uncharged amount will not be captured. If any surplus amount is mistakenly charged to your card or bank account, we will refund it as soon as we realize the error or are notified.

Bhawani Bangles reserves the right to charge your card for the full or partially authorized amount of the order.

Sale and Promotion

All offers for sale on the Website shall be subject to the following conditions:

• The products under the sale will be available only until the stock lasts at Bhawani Bangles. The duration of the sale is at Bhawani Bangles’ sole discretion, and we reserve the right to extend or terminate the sale at any point in time without prior notice.
• The products under the sale may be removed, changed, or added by Bhawani Bangles, and the discounted prices may be adjusted at our discretion.
• Any return or exchange of the products will be as per our Return and Exchange policy available at https://bhawanibangles.com/returns-exchange/.
• In case of any further queries regarding the sale, please email customer care at info@bhawanibangles.com.

Bhawani Bangles reserves the right to amend, add, remove, or modify (in whole or part) any of the terms & conditions of the sale, or to replace the promotion (wholly or partially) with another promotion, whether similar to this promotion or not, or to withdraw it altogether. Bhawani Bangles’ decision in this regard shall be final, and no further intimation will be provided to the customer.

Privacy

At Bhawani Bangles, the protection of your privacy is of paramount importance to us. We fully understand that you and your personal information are among our most valuable assets. We store and process your personal data, including any sensitive financial information (as defined under the Information Technology Act, 2000), on secure systems protected by both physical and reasonable technological security measures in line with the Information Technology Act 2000 and associated rules. Our current privacy policy is available at https://bhawanibangles.com/privacy-policy. If you do not agree with how we use your personal information, please refrain from using our Website.

Disclaimer

Bhawanibangles.com, together with our licensors, owns the copyright to all content on this Website, including images. All trademarks and intellectual property are either owned by or licensed to us unless stated otherwise.

You may not copy, reproduce, distribute, republish, download, display, post, or transmit any part of the Website without our written consent (except for personal, non-commercial use as outlined below).

You may print or download any pages of the Website for personal, non-commercial use only. If you’re unsure about what you can do, please visit our “Contact Us” page for permission to reproduce content.

While we strive to ensure the accuracy of the information on our Website, we cannot accept responsibility for any inaccuracies or errors beyond our reasonable control. Additionally, we cannot guarantee that colors in our images will appear exactly as they do on different computer monitors.

External Material

You agree not to use the Website in any way that may damage or disrupt its functionality. You shall not use the Website to transmit or post any computer viruses or harmful content.

While we strive to maintain a secure Website, we cannot guarantee that it is free from computer viruses, so we advise you to take your own precautions to protect your systems.

We aim to keep the Website accessible at all times, but please note that there may be occasional outages or maintenance. We are not liable for any unavailability of the Website.

Links

Our Website may contain links to external websites. Please note that these websites are not under our control. We do not take responsibility for the content or practices of these websites and cannot make guarantees about their functionality or security. These links are provided for your convenience and interest, but we do not monitor, endorse, or recommend these external sites.

By accessing the links on this Website, you may leave and be directed to an external site, or a site maintained by an entity other than Bhawani bangles. If you choose to visit any such site, you do so at your own risk and it is your responsibility to take all necessary precautions to guard against viruses or any other harmful elements.

Bhawani bangles does not make any warranty or representation regarding, and does not endorse, any linked websites or the information appearing on them, or any products or services described therein. The presence of links does not imply that Bhawani bangles or this Website sponsors, endorses, or is affiliated with the linked sites in any way.

You acknowledge and agree that linked sites are not under the control of Bhawani bangles, and Bhawani bangles is not responsible for the content of any linked site, any link contained within a linked site, or any updates or changes to such sites. Bhawani bangles is not responsible for webcasting or any other form of transmission received from any linked site.

The inclusion of any link is solely for your convenience, and should not be construed as an endorsement by Bhawani bangles in any manner.

Liability

We take no responsibility for any loss or damage suffered as a result of our ‘order online’ service, or goods supplied using it, except as required by law, even if we could have foreseen the loss, or the possibility of it was brought to our attention. All purchases from the Website are at your own risk, and you should apply prudence while making an order on the Website. Bhawani bangles does not provide any representation or warranty for your purchase order. However, in special circumstances, Bhawani bangles, at its discretion, may consider its liability for your order, limited to the maximum purchase price of the order.

Changes to the Site Disclaimer

We reserve the right to change the Site Disclaimer from time to time. If such changes occur, we will notify you by posting the updated Site Disclaimer on the Website. If you do not wish to be governed by the revised Site Disclaimer, you must refrain from using the Website.

This Site Disclaimer is governed by the laws of India, and you and we agree to use the Jaipur jurisdiction in case of any dispute. If any part of this Site Disclaimer is found to be invalid by law, the rest of the provisions remain valid and enforceable.

Copyright & Trademark

Bhawani Bangles, together with its licensors, reserves all intellectual property rights in all text, programs, products, processes, technology, content, photographs, designs, and other materials that appear on this Website. Access to this Website does not grant anyone the right to use any name, logo, or mark in any manner. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips, video clips, and other written materials that are part of this Website (collectively, the ‘Contents’) are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title, or interest in any downloaded materials or software is transferred to you as a result of downloading or copying. You shall not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell, or participate in any sale of or exploit in any way, in whole or in part, any of the Contents of the Website or any related software. All software used on this Website is the property of the Website or its suppliers and is protected by Indian and international copyright laws.

Unless expressly stated to the contrary, all persons (including their names and images), third-party trademarks, and images of third-party products, services, and/or locations featured on this Website are not associated, linked, or affiliated with Bhawani Bangles. You should not rely on the existence of such a connection or affiliation. Any trademarks or names featured on this Website are owned by their respective trademark owners.

Profanity Policy

Bhawani Bangles prohibits the use of language that is racist, hateful, sexual, or obscene in nature in a public area. This policy extends to your submissions, postings, and all other areas of the Website that another user may view. Please report any violations of this policy for review to the grievance officer mentioned in these terms and conditions.

If a feedback comment or any communication made between users on the Website, or email communication between Users, contains profanity, please review our feedback removal policy and submit a request for action/removal.

Termination

These Terms and Conditions are effective unless and until terminated by either you or Bhawani Bangles. You may terminate these Terms and Conditions at any time by informing us in writing at info@bhawanibangles.com that you no longer wish to be associated with this Website, provided that you discontinue any further use of this Website.

We may terminate these Terms and Conditions at any time and may do so immediately without notice, thereby denying you access to the Website. Such termination will be without any liability to the Website. Upon any termination of these Terms and Conditions by either you or Bhawani Bangles, you must promptly destroy all materials downloaded or otherwise obtained from this Website, as well as all copies of such materials, whether made under these Terms and Conditions or otherwise. Our right to any Comments shall survive any termination of these Terms and Conditions. Any such termination of these Terms and Conditions shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability against you that may have arisen under the User Agreement.

Governing Law and Jurisdiction

These Terms and Conditions shall be construed in accordance with the applicable laws of India. The Courts at Ahmedabad, Gujarat shall alone have exclusive jurisdiction in any proceedings arising out of this agreement.

Modification of Terms and Conditions of Service

Bhawani Bangles reserves the right at any time to modify the Terms and Conditions without any prior notification to you. Subsequent to any such modification of the Terms and Conditions, we will inform you of the modifications in the Terms and Conditions through e-mail at the e-mail address provided by you while registering on the Website. You can access the latest version of the Terms and Conditions at any given time on the Website. You should regularly review the Terms and Conditions at www.thebhawanibangles.com. In the event the modified Terms and Conditions are not acceptable to you, you undertake to discontinue using the service. However, if you continue to use the service, you shall be deemed to have agreed and accepted the modified Terms and Conditions and you undertake to abide by the modified Terms and Conditions.

Arbitration

If any dispute arises between you and Bhawani Bangles during your use of the Website or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of these Terms and Conditions, and the privacy policy or the documents they incorporate by reference, the dispute shall be referred to a sole Arbitrator who shall be an independent and neutral third party identified by Bhawani Bangles. The place of arbitration shall be Ahmedabad. The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings. The arbitration proceedings shall be in the English language.

General

None of the provisions of these Terms and Conditions shall be deemed to constitute a partnership or agency between you and Bhawani Bangles, and you shall have no authority to bind Bhawani Bangles in any manner whatsoever. Except as explicitly stated otherwise, any notices shall be given by postal mail to Bhawani Bangles, 113, Silicon Valley, Shivranjani Cross Road, 132 Feet Ring Rd, Satellite, Ahmedabad, Gujarat 380015, India, or to the email address you provide to us during the registration process (in your case). Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, we may give you notice by certified mail, postage prepaid and return receipt requested, to the address provided to us during the registration process. In such case, notice shall be deemed given 3 days after the date of mailing. If any clause of this Agreement shall be deemed invalid, void or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the Terms and Conditions. These Terms and Conditions set forth the entire understanding and agreement between you and us with respect to the subject matter hereof.

In Bhawani Bangles’ sole discretion, it may transfer its rights and obligations (under these Terms and Conditions without your prior express consent.) If you breach these Terms and Conditions, and the privacy policy or the documents they incorporate by reference, and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach the aforesaid.

Bhawani Bangles may terminate these Terms and Conditions at any time. Without limiting the foregoing, Bhawani Bangles shall have the right to immediately terminate any passwords or accounts of the user in the event of any conduct by the user which Bhawani Bangles, in its sole discretion, considers to be unacceptable, or in the event of any breach by the user of these Terms and Conditions. Notwithstanding any other provisions of these Terms and Conditions, or any general legal principles to the contrary, any provision of these Terms and Conditions that imposes or contemplates continuing obligations on a party will survive the expiration or termination of these Terms and Conditions.

Indemnity

You shall indemnify and hold harmless Bhawani Bangles, its owner, licensee, affiliates, subsidiaries, group companies (as applicable), and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys’ fees, made by any third party or penalty imposed due to or arising out of your breach of these Terms and Conditions, privacy policy and other policies, or your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.

Limitation of Damages

In no event shall Bhawani Bangles or any of its subsidiaries or affiliates be liable to any entity for any direct, indirect, special, consequential or other damages (including, without limitation, any lost profits, business interruption, loss of information or programs or other data on your information handling system) that are related to the use of, or the inability to use, the content, materials, and functions of this Website or any linked Website, even if Bhawani Bangles is expressly advised of the possibility of such damages.

Grievance Officer

In accordance with Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Nikung Soni
113, Silicon Valley, Shivranjani Cross Road, 132 Feet Ring Rd, Satellite, Ahmedabad, Gujarat 380015, India
+91 99047 66665
lalabhaibhawani@gmail.com
11:00 AM to 7:00 PM (IST), Mon. to Sat.
Not available on Sundays and Indian national/ public holidays

Contact Information

For questions, please contact us at lalabhaibhawani@gmail.com or call our helpline at +91 99047 66665. Helpline numbers are available only between 11:00 AM to 7:00 PM (IST), Monday to Saturday, and are not available on Sundays and Indian national/ public holidays.